Effective Date: June 2024

Hotel: MiraVita Boutique Hotel – Adults Only

Company: Thomas Kyriakidis & SIA EE

Address: Michael Afentoulief 3, Chania Old Port, Greece

Contact Email: info@miravita.gr

Phone: +30 2821046515

1. Introduction

MiraVita Boutique Hotel – Adults Only (“we,” “our,” “us”) is committed to protecting the privacy

and security of your personal data. This Privacy Policy explains how we collect, use, store, and

share your information in compliance with the General Data Protection Regulation (GDPR) and

applicable Greek law.

2. Personal Data We Collect

We may collect the following personal data from guests:

• Name and surname

• Email address

• Phone number

• Passport/ID details (required for legal registration)

• Special requests (e.g., dietary requirements, room preferences)

Payment information is processed directly via third-party payment providers and is not stored

by our hotel.

3. How We Collect Your Data

We collect personal data through:

• Our website via the web check-in link (https://miravita.gr/en/)

• Email communication for reservations and inquiries

• Third parties (Channel Manager and Booking Platforms)

4. Purpose of Data Use

Your personal data is used for:

• Reservation management

• Payment processing and invoicing

• Compliance with legal obligations (e.g., guest registration with authorities)

5. Data Sharing

We may share your data with:

• Third-party channel managers and Property Management Systems (PMS)

• Government authorities upon legal request

• Payment processors (for payment purposes only)

We do not sell your personal data to any third parties.

6. Data Retention

We retain personal data for up to 5 years for legal and tax purposes. Data is stored securely in:

• Our email database

• PMS software

7. Cookies & Website Tracking

Our website uses Google Analytics to improve user experience. We do not use Facebook Pixel

or booking engine cookies.

You can manage cookies in your browser settings.

8. CCTV

CCTV cameras are installed in all communal areas for security purposes. Recorded footage is

stored securely and used only for safety and security reasons.

9. Guest Rights

Under GDPR, guests have the following rights regarding their personal data:

• Access: Request a copy of the data we hold

• Correction: Request corrections to inaccurate or incomplete data

• Deletion: Request deletion of your personal data (unless legally required to retain it)

• Restriction: Request limitation of data processing in certain circumstances

• Data Portability: Request your data in a structured, commonly used format

• Objection: Object to certain types of data processing

• Withdrawal of Consent: Withdraw consent at any time for marketing purposes

• Complaint: File a complaint with the Greek Data Protection Authority if you believe your

rights have been violated

To exercise these rights, please contact us at info@miravita.gr.

10. Contact Information

For any questions about this Privacy Policy or to exercise your rights, contact:

Email: info@miravita.gr

Phone: +30 2821046515